WE’RE HERE TO HELP
Chat with us! It’s the quickest and easiest way to reach us
Our digital assistant, Violet, is available 24/7. If you need help from an associate, we’ll connect you during our hours of operation (6am-2am ET).

Prefer to talk it out? Our phone support is available in English and Spanish – we’re happy to help in the language that works best for you.

BathandBodyWorks or order questions, call 1-800-756-5005 (7am-11pm ET)
Store Experience questions, call 1-800-395-1001 (9am-7pm ET)
For relay service, please dial 711

MAILING ADDRESS
7 Limited Parkway East
Reynoldsburg, OH 43068

If you’d like to hear from us please reach out to us by chat or phone. We’re unable to respond to all correspondence and we’d prefer to connect with your real time as we value your feedback and suggestions.